An AI receptionist that answers, books and never lets a call ring out.
Nearly half of calls to home service businesses never reach a person.1 We set up, train and manage an AI receptionist on your existing number, so every caller gets an answer, a booking link or a live transfer, day or night.
- 24/7answers, nights
and weekends - 52%of callers reach a
person today1 - 0long-term
contracts
- Premier Partner
- Setup
- Done for you
- Your number
- Stays the same
- Disclosure
- Built in
- Contracts
- None
What does a ringing phone cost you each month?
Enter your own numbers, or keep the industry averages. This is booked work that went to whoever answered first.
- Unanswered calls / mo
- 0
- Leads among them
- 0
- Jobs you could have booked
- 0
Defaults come from Invoca’s 2026 benchmarks for home services: 52% of callers reach a person, 38% of calls from digital marketing are leads, and 45% of those leads book on the call.1 Move the sliders to your own numbers.
Six jobs your front desk can’t do at 2 a.m.
Built for service businesses where one missed call is a missed job.
Answers every call, 24/7
Nights, weekends, holidays and the lunch rush. Several calls at once, no hold music.
Books the job
Texts your booking link (Calendly, Acuity, Square and more) or holds a slot while the caller looks.
Transfers what matters
Emergencies, VIPs and existing jobs go straight to a person, with a summary.
Texts and summaries
Every call ends with a clean summary texted or emailed to you, plus the full transcript.
Honest by design
Introduces itself as a virtual assistant, announces recording, and never makes up a price.
Tracked like a lead
Calls tagged by source, so you see which ads and pages produce booked jobs.
Live in days, tuned every week.
Done for you. You approve the script and try it before a single customer hears it.
- 01
Discovery call
We learn your services, service area, hours, prices and what counts as an emergency.
- 02
We write the playbook
Greeting, recording notice, answers, booking rules and transfer rules, in your words.
- 03
Test calls with you
You call it, try to break it, and we tune it until it sounds like your front desk on a good day.
- 04
Go live on your number
All calls, after hours only, or overflow when your team doesn’t pick up in a few rings.
- 05
Weekly tune-ups
We read the transcripts, add missing answers and report the calls it booked.
Front desk, AI receptionist or answering service.
Most clients keep their front desk and use the AI receptionist for after hours and overflow.
| Feature | Front desk | AI receptionist | Answering service |
|---|---|---|---|
| Hours | Business hours | Around the clock | 24/7, but a live agent reads a script |
| Calls at once | One | Many | Depends on staffing |
| Knows your prices and services | Yes | Yes, from what you approve | Rarely, beyond basics |
| Books into your calendar | Yes | Yes, by text link | Usually takes a message |
| Transcripts and call summaries | Manual notes | Every call | Sometimes |
| Sick days and turnover | Yes | None | Not your problem, but quality varies |
It sounds human. It never pretends to be.
Some AI phone vendors brag that callers can’t tell. We think that’s the wrong goal. Our receptionists introduce themselves as a virtual assistant, announce recording, and hand off to a person whenever a caller asks.
General information, not legal advice. Laws change and vary by state and industry.
- FloridaAll parties must consent to recording a call, so the greeting says the call is recorded.2
- UtahBusinesses must disclose AI use when a consumer asks, and up front in some licensed professions.3
- FederalThe FCC ruled AI voices are “artificial” under the TCPA, so outbound AI calls need prior consent.4
- Our defaultDisclose, announce recording, never guess a price, always offer a human.
More calls from ads are only worth it if someone answers.
Pair the AI receptionist with Google Ads or Business Profile management and every tracked call gets answered.
AI receptionists, answered.
What is an AI receptionist?
An AI receptionist is a virtual phone assistant that answers your business calls with a natural voice, 24 hours a day. It answers questions from the information you approve, books appointments, texts booking links, takes messages and transfers urgent calls to your team. Media Spearhead sets it up, trains it on your business and manages it for you.
Will callers know they are talking to an AI?
They should, and ours tells them. The voice sounds natural, but we set every AI receptionist to introduce itself as a virtual assistant. Some states already require disclosure when a caller asks, and honesty up front keeps callers from feeling tricked. It also gives them an easy way to ask for a person.
Is it legal to record calls with an AI receptionist in Florida?
Florida requires the consent of everyone on a call to record it (Fla. Stat. § 934.03), so an AI receptionist that records or transcribes calls must say so at the start of the call. We add that notice to every greeting by default. This is general information, not legal advice. Check with your attorney for your industry and state.
Can the AI receptionist make outbound calls?
We set it up to answer inbound calls and send texts the caller asks for. Outbound calls with an AI voice fall under the Telephone Consumer Protection Act, which the FCC confirmed in February 2024, so they need prior consent. We only set up outbound follow-up calls when that consent is in place.
Do I keep my phone number?
Yes. You keep your existing business number. Calls can go to the AI receptionist all the time, only after hours, or only when your team does not pick up within a few rings.
Can it transfer calls to my team?
Yes. You decide the rules: emergencies, VIP customers, existing jobs or specific keywords can go straight to a person. If nobody answers the transfer, the AI takes a detailed message and texts it to you.
What happens when it doesn’t know an answer?
It says so and offers a callback, instead of guessing. The AI receptionist only uses the services, prices and policies you approve. Every call has a transcript, so we can add the missing answer the same week.
How long does setup take?
Most AI receptionists are live within a few business days. We gather your services, service area, hours, prices and transfer rules, write and test the scripts, and run test calls with you before it takes a single real call.
How much does an AI receptionist cost?
Pricing depends on your call volume and the integrations you need, so we quote it after a short call. There are no long-term contracts. You can use the missed-call calculator on this page to see what unanswered calls cost you today.
Hear your AI receptionist before you decide.
Book a short call. We’ll run a live demo call, then map out the greeting, booking and transfer rules for your business.
- Month-to-month
- You own everything
- 4.9 stars on Google
Sources
Every number on this page links to where it came from. Checked September 2026.
- Invoca, Home Services Lead Conversion Benchmarks Report 2026
- Reporters Committee for Freedom of the Press, Florida recording guide (Fla. Stat. § 934.03)
- Davis Wright Tremaine, Utah amends its Artificial Intelligence Policy Act (April 2025)
- Federal Communications Commission, AI-generated voices in robocalls are “artificial” under the TCPA (Feb. 2024)